Secret’s Revealed! Why we’re the Best Choice for LED Neon Signs

By Sara Caruana

When it comes to choosing the right LED neon sign for your business, home, or event, quality and service matter. As a leading global LED neon sign provider, we set ourselves apart with the highest-quality neon flex technology, expert craftsmanship, dedicated customer service, and unbeatable pricing. You’re obviously here visiting this page as you’re interested in the LED neon sign revolution, so we’ll be breaking down what makes us the best choice and why our commitment to quality and customer satisfaction ensures that your investment in an LED neon sign exceeds expectations.

Why Quality Matters in LED Neon Signs

Quality LED neon signs do more than brighten up a space; they represent your brand, capture attention, and leave a long-lasting impression. We prioritise premium materials and craftsmanship in every sign we create to ensure your sign is not only unique, but durable, energy-efficient, and eye-catching. Here’s how our approach to quality stands out:

Voted #1 Designers: All of our signs are custom designed by experienced Neon designers, meaning your sign will be designed to your own unique specifications.
Highest-Grade Technology: We only use the world’s highest quality LED neon flex technology and durable acrylic backing materials.
Skilled Craftsmanship: Each sign is crafted by experienced neon sign artisans to ensure it meets our high quality control standards.
Long-Lasting Performance: Our signs are designed to last (100,000+ hour lifespan), saving you from costly replacements and repairs from inferior alternatives.
Extended 2 Year Warranty: We are so confident in our craftsmanship, we offer extended warranty on all signs to ensure piece of mind, guarantee!

With our high-quality materials and meticulous craftsmanship, your LED neon sign won’t just look great on day one but will maintain its brilliance for years to come.

Customisation and Design Options That Set Us Apart

One of the primary benefits of choosing us for your LED neon sign is our award winning Neon designers and extensive customisation options. Whether you have a specific design in mind or need assistance from our expert design team, we’re here to bring your vision to life. We offer an extensive range of colours, font styles, and shapes to ensure that your sign reflects your style or brand image. In fact, we offer the largest selection of font options (52 to be exact) to choose from compared to anyone else in the market, providing you with more custom options at your finger tips. Our customisation options include:

Colour Choices: From bold primary colours to soft pastels, we offer options to match any aesthetic, with 18 different colour options to choose from.
Font and Shape Flexibility: Choose from classic script fonts, modern block letters, or unique shapes to make your sign stand out.
Custom Sizes: We can scale your design to fit perfectly in any space, whether for a small room or a large storefront.
UV Print Technology: Preferred by businesses and events, we offer UV print options which provide a more premium on-brand look and feel to your design or artwork – it’s an absolute game-changer!

Unsure of how to bring your ideas to life? With every custom order, we provide a free neon design quote to help you choose the best style, size, and colour for your sign and space.

Transparent and Affordable Pricing

We believe in transparency and affordability, as this is why Mr & Mrs Neon started in the first place. While LED neon signs are an investment, we offer some of the most competitive prices, ensuring that quality is accessible to everyone. We offer upfront pricing with no hidden fees or unexpected costs, so you know exactly what to expect. This transparency helps you make informed decisions without worrying about additional costs. Our signs are durable and energy-efficient using the best integrated neon flex technology which means fewer replacements and lower electricity costs in the long term. When you buy from us, you’re investing in a high-quality, lasting product that will save you money in the future.

Unrivalled Customer Service

Customer satisfaction is a core part of our mission. We’re here to help you every step of the way, from initial enquiry to installation support. Our team is trained to offer expert advice and answer any questions you may have about custom LED neon signs, not to mention you can access helpful resources in the knowledge hub section. We understand that prompt communication is essential. Whether you have a design question or need support with an order, our team responds quickly to ensure your experience is smooth and hassle-free. Our support doesn’t end when you receive your sign. If you have any questions about installation, maintenance, or your warranty, our team is here to assist you.

Frequently Asked Questions

Mr & Mrs Neon’s industry-leading neon sign designers meticulously handcraft every neon sign to order and follow strict quality control procedures to ensure you have the best quality neon sign that’s bright and long-lasting.
We offer three (3) delivery options available at checkout, these include;

Standard: Orders are normally delivered in:
3-4 weeks (Free for orders over $299)

Fast Shipping: Orders are normally delivered in:
14 Days (Fee: $42)

Rush Order/ Express: Orders are normally delivered in:
6-10 Business Days (Fee: $119)

Please note that lead times begin once payment has been processed and your order has been received. Turnaround times include manufacturing and shipping of your neon sign. If there are any delays in the sign-off of the design proof, this may delay the process. Large neon signs, Outdoor signs and UV printed neon signs may take longer to manufacture due to the manufacturing process, however, all orders with express shipping will be prioritised. Both standard and express order customers will receive tracking numbers via email once your sign has been dispatched.

If you are in Australia and require your sign in under 3 weeks, you can select the express option at checkout (Fees apply). Please also let us know the required date you need the sign for, so we can confirm this will work with our production schedule.

We understand a lot of our signs are used at important events. If you do have an event date and have selected the relevant shipping option, please email us at [email protected] with your event details after purchase so we can be sure to make the production team aware of this date.

LED neon flex is more energy-efficient compared to glass neon signs using only an input voltage of 24V/ 120V compared to glass neon using an input voltage of 3KV – 18KV. It consumes significantly less electricity and can achieve similar visual effects while using fewer resources. LED neon flex also has a significantly longer lifespan, typically lasting between 50,000 – 100,000 hours compared to 8,000 – 15,000 hours for glass neons.

The majority of neon signs are generally lightweight and easy to install (larger signs may require 2 or more people). If you can hang a picture frame, you can hang your custom Neon sign!

Most of our signs weigh between 2-8kgs. This is all due to the amount of acrylic used for the backing. Larger signs may weigh more than 8kgs. Always weigh your signs before installing so you can make sure you have the correct weight-bearing method to hang.

All Mr & Mrs Neon signs come with everything you need to get your sign brightening up your space in no time. This includes;

12V DC Power Adapter
Wall Plugs & Screws
Pre-drilled Mounting Holes
Free Remote & Dimmer ($59 Value)
Your choice of; Free Mounting or Hanging Kit ($26 Value)

Yes! We think everyone deserves value right from start, so first-time buyers often receive special promotions which vary periodically based on seasons/events throughout year – stay tuned!

All of our neon signs are quite simple to install and do not require professional installation or maintenance. Our neon signs come with pre-drilled holes on the acrylic backboard to make mounting or hanging installation seamless.

There are a few different ways you can install your neon sign depending on the location and surface material, however, all of our signs come with either a free mounting or hanging kit (based on your selection).

Wall Mounting Kit
Our mounting kits come with four (4) wall plugs, four (4) wall screws, and four (4) spacers & wall mount screws. This is for a standard, more permanent installation with the sign mounted onto the wall – please see our neon sign mounting instructions here.

Hanging Kit
Our hanging kits come with two (2) steel wire cables, one (1) carabiner, and two (2) lanyard hooks. Can be used for both temporary and permanent installations, providing flexibility to allow you to hang your sign in different locations – whether that’s in your home or at events. Please refer to our hanging kit guide here.

Other options
If you are looking for a more temporary hanging solution, you can mount your Neon sign with 3M Command strips. Please check the hanging weight restrictions and instructions for command strips before hanging your sign – you may also need to weigh your Mr & Mrs Neon sign first.

If you don’t have a mounting or hanging kit, you can use a strong fishing line, a chain or even cable ties – which could be perfect for an event or wedding.

Absolutely! Not only do they consume less power compared conventional glass-based setups, but our manufacturing processes follow ethical guidelines ensuring minimal waste generation along way. This helps contribute positively towards overall environmental sustainability goals being set forth globally today across industries worldwide.

We are so confident in the quality craftsmanship of our LED Neon signs that we have extended our warranty to 2 years for indoor signs and 1 year for outdoor neon signs for faulty items and appropriate use. That means, that anytime after placing your order, we will provide fast support or replace the Neon sign for you on the very rare chance that the sign arrives faulty or the LEDs, power pack or remote & dimmer stop working.

Please contact us immediately via email [email protected] if you need to speak to customer service or if you need specific details on our warranty coverage.

We use high-quality flexible medical-grade silicone neon flex technology filled with LEDs which not only provide vibrant colours but also ensures durability against damage caused by external factors like rain or wind.

Yes, we offer both indoor and outdoor options, with IP65 waterproof rating available for outdoor signs – offering durability in any environment.

Still not convinced?

Our dedication to quality, customisation, affordability, and customer service, is what we believe makes us the best choice for custom LED neon signs. Here’s a quick recap of what you can expect from Mr & Mrs Neon.

High-Quality Materials: Durable, energy-efficient, and designed to last.
Extensive Customisation: Tailored to meet your vision, with free sign designs.
Transparent Pricing: Super competitive rates with no hidden fees, not to mention our Price Beat Guarantee!
Reliable Customer Service: Responsive support and guidance from start to finish.
Extended 2-Year Warranty: Extended warranty on all sign orders, guarantee!

Ready to Invest in a Custom LED Neon Sign?

Whether you’re looking to enhance your business visibility or create personalised decor, we’re here to make the process simple and rewarding. Our commitment to quality, competitive pricing, and exceptional customer service ensures you receive a product that exceeds your expectations. Start by getting in touch with the team to get a free design & quote and see firsthand why we’re the leading company for custom LED neon signs.